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Terms of Service

Last updated: 5 June 2026

Agreement

These Terms of Service ("Terms") govern your use of MergeMe at mergeme.dev ("the Service"). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of a company, you confirm you have authority to bind that company to these Terms.

The service

MergeMe connects GitHub and/or GitLab to Slack so engineering teams receive one updating Slack card per pull request or merge request. Features and limits depend on your plan (free or paid).

We may change, suspend, or discontinue parts of the Service as we improve the product. We will try to give reasonable notice for material changes that affect paying customers.

Accounts and access

You must sign in with a valid Google account. You are responsible for activity under your account and for keeping your session secure.

Only connect GitHub, GitLab, or Slack workspaces you are authorised to administer. You are responsible for configuring routing, channel access, and user mappings correctly for your organisation.

Acceptable use

You agree not to:

  • Use the Service unlawfully or to violate third-party terms (including GitHub, GitLab, and Slack)
  • Attempt to access another customer's data or our systems without permission
  • Interfere with or overload the Service, including by sending malformed or excessive webhook traffic
  • Reverse engineer or resell the Service except as expressly allowed

We may suspend or terminate access if you breach these Terms or if necessary to protect the Service.

Customer data

You retain ownership of data you submit through connected integrations. You grant us a limited licence to process that data solely to provide and improve the Service, as described in the Privacy Policy.

MergeMe cannot and does not access, clone, or store your repository source code. The Service processes pull request and merge request events (metadata and comments from webhooks) only - not file contents or repository history.

You are responsible for ensuring you have a lawful basis to connect your organisation's Git and Slack accounts and to route notifications to the channels you choose.

Third-party services

The Service relies on third-party platforms and infrastructure providers. We are not responsible for their availability, policies, or actions. Your use of connected platforms remains governed by their own agreements.

Fees and billing

Free and paid plans are described on our website and in the dashboard. Paid subscriptions are billed through a third-party payment processor. Prices, seat limits, and plan features may change; we will apply changes to new billing periods where required by law.

You may cancel a paid subscription through the billing portal. Fees already paid are non-refundable except where required by law.

Termination

You may stop using the Service at any time. Workspace owners may delete a workspace from dashboard settings. We may terminate or suspend the Service or your access with notice where practical, or immediately for serious breaches or legal requirements.

On termination, your right to use the Service ends. Data handling after deletion is described in the Privacy Policy.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERGEME AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) £100.

Nothing in these Terms limits liability that cannot be limited under applicable law (including fraud or death or personal injury caused by negligence).

Governing law

These Terms are governed by the laws of England and Wales. Courts in England and Wales have exclusive jurisdiction, except where mandatory consumer protection laws in your country give you the right to bring claims elsewhere.

Changes

We may update these Terms. The "Last updated" date at the top will change when we do. If changes are material, we will make reasonable efforts to notify you (for example via the dashboard or email). Continued use after changes take effect constitutes acceptance.

Contact

Questions about these Terms: hello@mergeme.dev.